Emergency Care
Opening hours
Monday to Friday
09:00 - 17:00
Weekends:
Closed
Initial assessments, care plans, regular reviews, available to the service user and family immediately if changes are required.
Extensive risk assessments, N.A.P.P.I. training for our employees, and having a safeguarding lead.
We offer a variety of care options, including assisted living, memory care, services, and palliative care. Our care plans are customised to meet the unique needs of each resident, ensuring that they receive.
We offer a variety of care options, including assisted living, memory care, services, and palliative care. Our care plans are customised to meet the unique needs of each resident, ensuring that they receive.
We offer a variety of care options, including assisted living, memory care, services, and palliative care. Our care plans are customised to meet the unique needs of each resident, ensuring that they receive.
We can provide emergency care within as little as 24 hours.
Circumstances can suddenly change meaning that you may need home care at the drop of a hat. We normally have capacity to help in an emergency and it's likely that one of our care assistants can help. Sometimes events can happen so fast that families are left wondering how they will cope. Whether there has been an accident, a sudden illness or you have been let down by your current carer, we're here to help at the last minute.
Call 01733 303300 if you need home care in a hurry. We can arrange for care to start in as little as 24 hours of you getting in touch. In a crisis we can often turn this around even quicker. We are available day and night to take your call with over 10 years' experience in supporting people of all ages and conditions, our care assistants are fully trained in supporting a variety of complex needs.
We understand your circumstances may change quickly as they unfold. We are here every step of the way offering tailored support that's built around your needs.
Our rapid response team will listen carefully to your needs, ask the right questions, and mobilise support as quickly as possible.
When you contact ST Complete Care in an emergency, you can be assured that you are speaking to experienced professionals who understand the urgency and emotional strain of your situation. We recognise that emergencies are stressful times for families, which is why we prioritise clear communication, reassurance, and swift action.
If you need immediate live-in support or a short visiting call, we'll work with you
We believe that receiving care should empower you, not diminish your sense of self. Our carers are trained to encourage your independence wherever possible, supporting you to do the things you can whilst providing assistance with those you cannot.
- Live in-home care after an accident or unplanned hospital discharge.
- Visiting Care in an emergency, for as little as 30 minutes.
- Emergency Care if you are struggling to find cover at short notice.
- Urgent palliative care so your loved one can stay at home for those difficult last moments.
Immediate relief and continuity, ensuring that there are no gaps in the support your loved one receives.
We understand that sudden hospital discharges, unexpected illness, or carer absence can leave families feeling vulnerable and unprepared.
That is why our team is equipped to step in at a moment's notice, providing fully trained care assistants who can deliver personal care, medication support, mobility assistance, and companionship from the very first visit. We work closely with hospitals, social services, and families to ensure a smooth transition and that all care needs are met without delay.
Every emergency care package is tailored to the individual, taking into account their medical needs, personal preferences, and home environment. Our carers arrive prepared, compassionate, and ready to provide the reassurance and professional support that both service users and their families need during difficult times. With ST Complete Care, you can trust that help is always available when you need it most, day or night.
